Terms of Service

These terms govern the design, development and related services provided by Bespo-Kode (“we”, “us”) and your use of our website and client portal. By engaging our services or using the portal, you agree to these terms.

1. Services and quotes

The scope, deliverables, timeline and price of each engagement are set out in a written quote or proposal that you accept before work begins. Work outside the agreed scope is quoted and billed separately.

2. Payments

• Invoices are issued through the client portal and are payable by the due date shown on each invoice.
• Online payments are processed by Razorpay. We never see or store your card, UPI or bank credentials.
• Unless the quote states otherwise, work may be paused while an invoice is overdue.
• Prices are in Indian Rupees (INR) unless stated otherwise.

3. Your responsibilities

You agree to provide content, feedback, access and approvals needed to complete the work in reasonable time, and confirm that any material you supply (text, images, logos, data) is yours to use or properly licensed.

4. Intellectual property

On full payment of all invoices for an engagement, ownership of the final deliverables created specifically for you transfers to you. We keep ownership of our pre-existing tools, code libraries and know-how, and grant you a licence to use them as part of the deliverables. Third-party and open-source components remain under their own licences. We may show non-confidential work in our portfolio unless you ask us not to.

5. Confidentiality

Each party keeps the other's non-public business information confidential and uses it only for the engagement.

6. Client portal

Keep your login credentials private and tell us promptly if you suspect unauthorised access. We may suspend access that is misused or that puts other users' data at risk.

7. Warranties and liability

We perform our services with reasonable skill and care. Apart from that, deliverables are provided “as is”. To the extent permitted by law, our total liability for any claim relating to an engagement is limited to the amount you paid for that engagement, and we are not liable for indirect or consequential losses.

8. Cancellation and refunds

Cancellations and refunds are handled under our Refund & Cancellation Policy.

9. Changes

We may update these terms. The date at the top shows the latest version; changes do not affect work already quoted.

10. Governing law

These terms are governed by the laws of India, and disputes are subject to the courts of India.

11. Contact

Questions about these terms: our contact page.